Packaging Guidelines
The packaging quality is the first thing your customer will notice, and it has to give to your customer the right feelings.
INTRODUCTION
Please keep in mind that as mentioned in the Jumia contract, we will conduct tests and audits of the packaging practices of each order and may refuse to ship an order for which the packaging is not matching the Packaging Guidelines.
If your item(s) do not follow the right packaging guidelines, you will be educated at the hub on the right packaging material to use for your items. For more information on packaging materials for different categories click here.
Order Management
How to efficiently fullfil your orders. Learn how to do with our dedicated tutorial.
Order Packaging
The way to request your packaging material. Learn how to do with our dedicated tutorial.
Track Your Order Deliveries
Keep a full visibility on all your items at any time. Learn how to do with our dedicated tutorial.
Fashion Items
Reduce your quality check failures, customer rejections & returns, and improve your Seller Score thanks to the following guidelines.
General Merchandise Items
Reduce your quality check failures, customer rejections & returns, and improve your Seller Score thanks to the following guidelines.
Health & Beauty Items
Reduce your quality check failures, customer rejections & returns, and improve your Seller Score thanks to the following guidelines.