General Instructions

Get to know the general instructions you have to adhere to:

• The shipment must comply with the data (description) shown in the JUMIA Express order request.
• Any mismatch regarding the products being inbounded with the JUMIA Express order request will cause the product to be rejected (Example: an additional product, a size or color not specified in the original order)
• All components should be sorted according to the product type, size, color to accelerate product inspection process
• The product must be conveniently packed for storage and shipping purposes.
• Product packing must be in its original condition.

Manage Your Inventory Like a Pro with Our New Vendor Center Feature!

We’re excited to introduce a new feature on Vendor Center that will take your Jumia express inventory management to the next level! 🎉 Whether you’re dealing with reserved stock, non-sellable items or tracking shipped goods, our enhanced inventory dashboard is here to make your life easier.

What’s New?
📦 Clear Breakdown of Non-Sellable Inventory:

  • Quarantine Items: Quickly identify items under review (no more surprises!).
  • Defective Items: See exactly what’s flagged as defective, so you can act fast.
  • Track items marked as return shipped effortlessly.
  • Monitor items that are picked, packed, or shipped in real time, ensuring you stay ahead of order fulfillment.

How This Helps You:
✅ Stay updated on your stock availability at a glance.

Where to Find It?
Simply log in to your Vendor Center and click on the “Fulfillment by Jumia(FBJ)>>> FBJ Inventory”.

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