Jumia Advantage Scheme
With our Advantage Scheme, your engagement on Jumia is rewarded! The more you invest, the more you sell! Get more visibility, a Premium Experience, and much more. Thanks to your online reputation (your Seller Score) and your sales, improve each month to acquire the next badge.
We look forward to seeing you with a Gold badge and plenty of advantages!
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>
>
Age
< 28d
> 28d
> 28d
> 28d
Your Seller Score
< 4.3
≥ 4.3
≥ 4.6
Revenue
< 1,000,000
≥ 1,000,000
> 5,000,000
Number of item sold per month
< 50
≥ 50
> 300
Payment terms (after delivery)
Weekly
Weekly
Weekly
Daily
Volume allowance for main commercial events
Fixed DOL
Lower commission at tier 1 events (e.g 20% off)
TBD
Access to VIP Open CP campaigns
Subsidizing of products during Tier 1/2 events
Premium visibility/Boosting of SKU (Guaranteed monthly presence e.g. NL, PN, Homepage, Cat page)
Discount on Jumia Express
TBD
TBD
requirements needed to unlock JAS tier's advantages.
(1) events such as "Black Friday" or "Mobile Week".
(3) 1 specific newsletter per week sent to our customers with vouchers available for your best product.
Improve your Seller Score
Your Seller Score is your most important asset on Jumia. It matches your online reputation. With a higher score, more customers will trust you and will be ready to buy your products.
Your Seller Score is based on your ability to deliver your orders quickly, the quality of your products and your cancellation rate. We want to help you improve your Seller Score. Here are some tutorials that will help you.
Improve your sales
Your successful sales on Jumia are also part of your online reputation and your customers look at this indicator before buying your products. A salesperson with more successful sales inspire more confidence, and a customer will have more interest in buying his products.
You have access to several tools on Jumia to increase the visibility of your products on the platform and increase your sales! Participate in our commercial events by submitting your best deals directly to your Seller Center! Make sure you have the best platform price for your products! Discover more tips by clicking on the links beside.
Your Seller Score
Default after 28 days
if your seller score is below 4.3
Your seller score
is between 4.3 & 4.6
Your seller score
is above 4.6
Bronze
Default after 28 days
Defaut after 28 days OR
if your sales are below 40 items per month
Number of item sold per month
OR
if your sales are below 50
You sell
between 50 & 300 items
You sell
at least 300
items
Silver
Your seller score
is between 4.3 & 4.6
You sale
between 40 & 300 items
Gold
Your seller score
is above 4.6
You sale
at least 300 items
What is the Jumia Advantage Scheme and how can it help me?
In the Jumia Advantage Scheme, each seller receives one of the following badges: Initiation, Bronze, Silver or Gold.
Each badge gives you access to many benefits!
What are the different badge advantages?
When is my badge updated?
What are the criteria that determine your badge?
Are you a new seller? | Have you been on the platform for more than 28 days? |
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Congratulations and welcome to Jumia!!
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Great! You are a more experienced seller and you access other badges with their advantages:
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Where can I see my current badge?
How do I get the next badge?
• Discover how to improve your sales right here.
• Discover how to improve your Seller Score right here.
You can also decide to sign up for a session at the Jumia Academy where our online business experts will help you get the following badge.
I have a seller score above 4.6 yet I remain Bronze / Silver Seller, why?
Discover how to improve your sales right here.
I have sold more than 300 products over the last month and yet I remain a Bronze / Silver seller, why?
Discover how to improve your Seller Score right here.
What is the Seller Score?
A high Seller Score is therefore the assurance of an increase in your sales!
It is calculated according to three criteria: your cancellation rate, the Shipment speed and the quality of your products.
To know more about your Seller Score, click here.
Where can I check my sales?
You can also view your sales by clicking “Reports” > “Jumia Advantage Scheme” in your Seller Center account. You will then be able to see the sales you need to go to the top badge.
Check your sales regularly to make sure they are growing day by day!
Can my customers see my current badge?
What is Customer compensation?
These compensation have above all has objective to protect your customers and to encourage you to be rigorous in the management of your online shop.
By making sure that you deliver as quickly as possible quality products and that the stock of your products is always up to date, you increase your Seller Score and thus your sales.
Note that Initiation Sellers are exempted.
How does the visibility boosting for my products works?
The higher your badge, the better the visibility of your products.
By obtaining the Gold badge, you ensure for your products a place on the top lines of our pages. This boost of visibility will allow you to significantly increase your sales.
How does the Jumia Advantage Scheme relates to me, as a new seller?
The Jumia Advantage Scheme shows you what you can achieve by striving to work on your operational and business excellence. The benefits are additional motivation.
All sellers on Jumia started at the same stage as you, even sellers Gold badge Sellers.
>
>
>
Age
< 28d
> 28d
> 28d
> 28d
Your Seller Score
< 4.3
≥ 4.3
≥ 4.6
Revenue
< 1,000,000
≥ 1,000,000
> 5,000,000
Number of item sold per month
< 50
≥ 50
> 300
Payment terms (after delivery)
Weekly
Weekly
Weekly
Daily
Volume allowance for main commercial events
Fixed DOL
Lower commission at tier 1 events (e.g 20% off)
TBD
Access to VIP Open CP campaigns
Subsidizing of products during Tier 1/2 events
Premium visibility/Boosting of SKU (Guaranteed monthly presence e.g. NL, PN, Homepage, Cat page)
Discount on Jumia Express
TBD
TBD
requirements needed to unlock JAS tier's advantages.
(1) events such as "Black Friday" or "Mobile Week".
(3) 1 specific newsletter per week sent to our customers with vouchers available for your best product.