What is Jumia Express?

Jumia Express is a solution that helps you reach more customers with benefits like fast delivery and easier selling. Increased customer reach generally means more sales.

Simply send us your products, and we take care of storage, delivery to customers, customer service and returns handling.

With Jumia Express we take care of the fulfillment of all your orders!

How much will Jumia Express cost me?

The Jumia Express Fee is split into two components:

Here is the fees matrix for Jumia Express – no bad surprise, everything is here !

Just joined Jumia Express ?
This training should help you send your first products in Jumia Express and start selling them !

After subscribing to Jumia Express, you’ll have to

  • Create a request to send your product to our Jumia Express warehouse

  • schedule a drop off date at our warehouse

  • prepare your products for the inbound following our guidelines

1st step: create a request to send your products in Jumia Express

Now that you’ve joined Jumia Express, you will need to create your first Delivery Request to start selling products – we offer here full explanation of the process.

2nd step: schedule a drop off date at our warehouse

Once your request to send products in Jumia Express has been accepted by Jumia’s Commercial Team, you are ready to dispatch your items to our warehouse.

The process is simple:

  • Go on you Seller Center to find your PO number. If you are unsure as how to get this PO, we explain everything here

  • Book you Inbound Slot via the Inbound Scheduling Tool (see below how to use it)

  • Ensure you items are prepared according to the inbound guidelines (see here) , then deliver your shipment to the Jumia Warehouse at the pre-agreed time.

  • The Jumia Warehouse Team will carry out a brief quality check and subsequently inbound your items. For more information on the inbound process, please go here.

Please note that if you fail to arrive at your specified time & date slot, your items may be rejected.

3rd step: prepare your products for the inbound following our guidelines

You’ve joined Jumia Express, created your first inbound request and scheduled a Drop Off date ?
It’s time for you to prepare your stock for the inbound at our Warehouse!