What is Jumia Express?
Jumia Express is a solution that helps you reach more customers with benefits like fast delivery and easier selling. Increased customer reach generally means more sales.
Simply send us your products, and we take care of storage, delivery to customers, customer service and returns handling.
With Jumia Express we take care of the fulfillment of all your orders!
why should you join jumia express?
grow your sales and businessaverage delay time in daysJumia Express is a premium service with guaranteed express delivery.All items are carefully packed by Jumia and supported by our quality after-sales service - doubling your customers' satisfaction and willingness to buy.Jumia Express customers pay no additional fees.Jumia Express is available at no additional cost to the customers. They receive products at speed, whilst your brand benefits.
build customer trust and online reputationOptimize your Seller Score!!!Seller score is part based on shipping experience:
As a power-seller you’ll be eligible for Silver and Gold badges, bringing many commercial advantages!!!
- Low cancellation rate
- Shipping time
Improve your product satisfaction scoreThe 5-star product satisfaction rate is a significant differentiator for product selection amongst customers, along with price and discount. Satisfaction is strongly linked with your product price, quality and usability, and shipping experience as well! With our service, you ensure an optimal customer satisfaction!
increase your visibility on jumiaJumia Express products are flagged with the "Jumia Express" Badge and feature at the top of the listings for each category.Customers can easily toggle "Jumia Express only" to identify products available via free, fast delivery.
reduce your costsSave on storage fees
Save on operational fees: personnel, packaging and processing chargesProcessing fees for Jumia Express only apply on final delivered ordersThey include:
- Competitive storage costs guaranteed in our Warehouse
- Pay only for Jumia Express warehousing and delivery services - no additional charges or hidden fees
- Order treatment (pick & pack)
- Product returns
save energy with a 100% flexible serviceSave energy with a 100% flexible service
- Choose online which stock you want to put on Jumia Express: No obligation to put all your stock in Jumia Express
- No Sales Volume Limit: Sky's the limit, with Jumia Express you won't experience any limits on your daily sales orders
- Join and leave Jumia Express easily, whenever you want: No engagement, no entry fees - you manage your account from your computer
- Get paid faster: Fees automatically deducted from your seller account once your order has been delivered
- No after-sale management: We manage customer complaints, returns and rebound items that can be sold again